We have collected the most frequent questions and their answers below.
Feel free to jump down and see if you can find an answer to your question below.
Maintenance and assembly manuals
Claims
It is important that you send your complaint to the person you bought the item from. That is if you have bought your item from one of our dealers, you must send your complaint to them.
However, if you bought the item from us, you should send your complaint to: support@designconceptdenmark.dk
Here you must write:
- Your invoice or order number
- Item number of the item
- Number of pcs.
- Reason for the complaint
- Image documentation in high resolution.
Products
Where can I see and touch the products?
You can find our products at our dealers / stores. We have gathered them at the store locator below:
Store locator
Do you have a showroom?
We have two showrooms, located in Ikast and Copenhagen, which are reserved for our retailers. You can also read more about our showrooms via the link below and contact us to book your appointment. As a private individual, you can see or contact our retailers here and plan your visit to your nearest store.
Read more about our showrooms here
Where can I find a maintenance guide?
We have gathered all our maintenance in a simple guide here
MAINTENANCE
Where can i find my assembly manual?
We have gathered all the assembly manuals under each product. Ifyou can't find your manual, do not hesitate to contact us.
Contact
Have I tested your food products?
Our products are tested for using for food and you can find our declaration for compliances here
Declaration of compliance
