We have collected the most frequent questions and their answers below.
Feel free to jump down and see if you can find an answer to your question below.
Maintenance and assembly manuals
It is important that you send your complaint to the person you bought the item from. That is if you have bought your item from one of our dealers, you must send your complaint to them.
If, on the other hand, you have purchased the item in our webshop, you must send your complaint to firstname.lastname@example.org.
Here you must write:
- Your invoice or order number
- Item number of the item
- Number of pcs.
- Reason for the complaint
- Image documentation in high resolution.